Terms & Conditions

Terms of Service - By accessing and using HR enterprises (https://theshoefactory.co.in/), you agree to these Terms of Service. These terms govern your use of our website and services, outlining your responsibilities as a user and our rights as a service provider.

User Conduct: Users must comply with all applicable laws and avoid any activities that may harm the website or its users, such as unauthorized access, distributing malware, or engaging in fraudulent activities.

Orders and Payments: By placing an order, you agree to pay the full price indicated at checkout, including any applicable taxes and shipping costs. Payments must be made through the methods specified on the website.

Order Processing and Shipping: Orders are custom manufactured and dispatched within 8-14 business days, depending on the complexity and quantity of the order. Shipping times and costs are provided at checkout. Delivery address changes can be made any time before dispatch.

Returns and Refunds: Due to the personalized nature of our products, order cancellations and refunds are not accepted, except for woolen items which are refundable or exchangeable in case of defects, incorrect sizing, or other quality-related concerns. Damage claims must be reported within 48 hours of receiving the package.

Intellectual Property: All content on the website, including text, images, and trademarks, is the property of HR enterprises or its licensors. Unauthorized use of any materials is prohibited.

Dispute Resolution: In the event of a dispute, we encourage you to contact us first. If necessary, disputes may be resolved through arbitration or mediation.

Modifications to Terms: We reserve the right to modify these terms at any time. Users are encouraged to review the terms periodically for updates.

Limitation of Liability: HR enterprises is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

Contact Information: For any questions or concerns about these terms, please contact us at [theshoefactory60@gmail.com] or call [+91-9702560000].

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.